These terms of use (Terms of Use) mandate the terms of which the users (“you” or” your” or “yourself” or “user”) access and register on the ‘WWW.VOJONROSIKBANGALI.COM ‘Website the mobile application (collectively referred to as the ‘Platform’) ,operated by Vojon Rosik Restaurant Private Limited (herein after referred to as “we” or “our” or “us” or “Company” or “Vojon Rosik ”)
And the Platform Service (as defined below) provided though the Platform.
Please read the Terms of Use and Privacy Policy carefully before using or registering on the Platform or assessing any material, information though the Platform or the Platform Services shall signify your acceptance of the Terms of Use and Privacy Policy and your agreement to be legally bound by the same.
Platform Services1. YOU acknowledge that the platform is a web service that allows you-
A. TO avail services/ buy food products directly from the Company, the food products available on the Platform.
B. Purchase Vojon Rosik Bangali food items the Company (“food products”).
C. Order and communicate instruction for delivery of food products.
The Company shall facilitate the provision of the Platform Services and independently provide such other services (including account creation and management, management of various food products and services purchased/booked on the Platform, payment and transaction summary generation services etc.) to You by allowing ou to register and access the Platform on the terms and conditions set forth below.
2. The charges indicated on the Platform for the Platform Services will be as determined by the Company, as the case may be, and is excluding taxes and other applicable charges as mentioned on the Platform. The charges and Platform Services may change at the company’s sole discretion and the Company do not guarantee that the charges will be the lowest in the city, region or geography or if products /services will be available for delivery /performance at all times.
3. Any order made for a Platform service(s) through the Platform shall be, in addition to the terms mentioned herein, (including offers, terms of sale or use, discount and sales schemes /campaigns offered form time to time) mentioned on website /mobile application, which you are presumed to have read and accepted at the time of placing the order /booking.
4. The Platform Services shall be additionally governed by specific terms and policies (payment terms, cancellation and refund policy etc.) which are briefly mention below.
1. Vojon Rosik Restautant Private Limited(“Vojon Rosik”) retailers food products, i.e. Food and beverage items prepared by it under “Vojon Rosik” brand name and the same can be bought by its customers through various channels of sale , including purchase of prepared food on Platform
2.Your food products shall be delivered to You as per the information provided by you to Vojon Rosik or company .Information provided by you shall include your contact details , food items selected for purchase , delivery address , time slot etc. subject to delivery service availability at your location ,availability of food product(s) and modification cut –off timings.
3. Although the platform provides delivery time for food products, however the same is merely an estimate and the actual delivery time may vary. Actual delivery time is subject to weather to traffic conditions, delivery address distance from Vojon Rosik restaurant location etc.
4. In case your order has been delayed beyond the delivery timeline or the same is no up to your expectation, please share your complaint at feedback@vojonrosikbangali.com
5. All the terms and conditions in relations to the services provided by Vojon Rosik have been detailed on www.vojonrosikbangali.com website
6. In case of any dissatisfaction with the platform services, you shall first file a formal complaint with the customer service of the company ,prior to pursuing any other recourse .The complains can be lodge at feedback@vojonrosikbangali.com and upon lodging a complaint. You agree to provide complete support to the customer services team with such reasonable information as may be sought by them from you. The decision of the company on the complaints shall be final and you agree to be bound by the same
7. The company hereby disclaims any guarantees of exactness as to taste, finish, appearance, size, color etc., of the food product as ordered by you.
1. Use of and access to the Platform is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in these Terms of Use, along with any amendments made by the Company at its sole discretion and posted on the platform by (i) using this Platform services in any way :or (ii) merely brewing the Platform , You agree that you have read , understood and agreed to beyond by these Terms if Use available at www.vojonrosikbangali.com website and mobile app.
2. The company retains an unconditional right to modify or amend this Terms of Use without any requirement to notify You of the same. It shall be your responsibility to check this Terms of Use periodically for changes. Your continued use of the Platform following the posting of changes to this terms of use on the Platform, will constitute your consent and acceptance of those changes.
1. The platform services are not available to minors i.e. persons under the age of 18 (eighteen) years or to any Users suspended or removed by the Company for any reason whatsoever. You represent that you are of legal age to form a binding contract and are not a person barred form receiving platform services under the applicable laws. However, a minor may avail the platform service(s) after obtaining due consent of parent /legal guardian, in such format as may be provided by the company.
2.The Company reserve the right to refuse access to the Platform or Platform services to new Usears or two terminate access granted to existing users at any time without according any reasons for doing so.
3. You shall not have more than one active account (as defined hereinafter) on the Platform. Additionally, you are prohibited from selling trading or otherwise transferring your account to another party or impersonating any other person for the purposing of creating an account with the Platform.
1.In order to avail the Platform Services ( As defined hereinafter) on the Platform,You will have to register on the Platform by proving details about Yourself, including your name, address ,contact details and such other details as may be required on the platform and create an account (“ Account”)
2. You shall ensure and confirm that the Account information provided by you is complete, accurate and up-to-date. If there is any change in the Account information ,you shall promptly update Your Account information on the Platform. If you provide any information that is untrue, inaccurate , not current or incomplete ( or untrue, inaccurate, not current, or incomplete),or if the company has reasonable grounds to suspect that such information is untrue, inaccurate , not current or incomplete, the Company has the right to suspend or terminate Your Account and refuse any and all current or future plan of the Platform( or any portion thereof) at its discretion, in addition to any right that the company may have against You at law or in equity, for any misrepresentation of information provided by you.
3.You will be responsible for maintaining the confidentiality of the Account information and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify the company or any unauthorized use of your account information or any other breach of security and (b.) ensure that you exit from your account at the end of each session. The company cannot and will not be liable for any loss or damage arising for your failure to comply with the provision. You may be held liable for losses incurred by the company or any other user of or visitor to the Platform due to authorized or unauthorized use of your account as a result of your failure in keeping your Account information secure and confidential.
4. Use of another Users account information for availing the platform services is expressly prohibited.
1. All payments in respect of the Platform services shall be mad to the Company through the Platform. To the extent permitted by applicable law and subject to the company’s Privacy Policy, you acknowledge and agree that the Company may use certain third party vendors and service providers including payment getaways, to process payment and to manage payment card information.
2. In order to make payments online, You undertake to use a valid payment card or bank details or third party wallets or details required for any other mode of payment (“payment details “) with the authority to use the same , to have sufficient funds or credit available to complete the payment on the Platform in good standing. By providing the Payment Details, You represent, warrant and covenant that: (1) you are legally authorized to provide such payment details; (2) you are legally authorized to perform payment using such Payment Details: and(3) such action does not violate the terms and conditions applicable to Your use of such Payments Details or applicable law. You agree that you are responsible for any fees charged by your mobile carrier in connection with your use of the payment services through your mobile. The Company shall use Payment Details as described in company’s privacy policy. You may add, delete, and edit the payment details you have provided form time to time though the platform.
3. The payment receipt for completion of a transaction including transaction summary shall be provided by Company, the payment receipt and transaction summary shall be made available on the Platform and also sent to your registered email address.
4. Except to the extent otherwise required by applicable law, the Company is not liable for any payment authorized through the platform using your payment details. Particularly, the Company is not liable for any payments that do not complete because; (1) your payment card or bank account or third party wallet does not contain sufficient funds to complete the transaction or transactions exceeds the credit limit in respect or the Payment Details provided: (2) you have not provided the Company with correct Payment Details: (3) your payment card has expired: (4) circumstances beyond the Company’s control (such as but not limited to ,power outages, interruptions of cellular service, or any other interferences from an outside force ) prevent the execution of the transaction.
1. food products –you can request for cancellation of food product orders prior to order placed for preparation of food products and request for refund / adjustment in future orders against the same .however acceptance of cancellation requests shall be at the sellers / Companys discretion and dependent on the cancellation cut off time and the quantity of food products ordered by you .there shall be no refunds for on demand food product orders.
2. The Company shall have the right to cease/terminate relationship with you unilaterally without any reason, and applicable amount or cash back (if any) shall be refunded to you subsequently.
3. With regards to payments, the platform shall not be responsible for any unauthorized transactions conducted on our platform using your payment card or internet banking. The platform shall not be obligated to refund any money to you in such instances.
1. Subject to compliance with the terms of use, the Company grants you a nonexclusive, limited privilege to access and use this Platform and the Platform Services. You agree to use the platform services, platform and the materials provided therein only: (a) for purposes that are permitted by the terms of use; (b) for purpose for which the platform services are meant to be used; and (c) in accordance with any applicable law, regulation or generally accepted practices or guidelines. You agree not to engage in activities that may adversely affect the use of the platform by the company / other users.
2. You agree not to access (or attempt to access) the Platform and materials or platform services by any means other than though the interface that is provided by the company. you shall not use any deep link , robot, spider or other automatic device ,program ,algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the platform or content (as defined below ), or in any way reproduce or circumvent the navigational structure or presentation of the platform , materials or any content to obtain or attempt to obtain any materials , documents or information through any means not specifically made available through the platform .
3. You acknowledge and agree that by accessing or using the platform or platform services, you may be exposed to content from others that you may consider offensive, indecent if otherwise objectionable. The company disclaims all liabilities arising in relation to such offensive content on the platform.
4. If the Platform allows you to post and upload any material on the Platform, you hear by undertake to ensure that such material is not offensive and is in accordance with applicable laws. all material added ,crated, uploaded, submitted ,distributed, or posted to the platform by you is your sole responsibility .The Company reserves the right to review any information provided / data uploaded ,if any ,by you on the platform and delete any information / data that is inconsistent with these terms of use.
5. Further, you undertake not to:
a. defame ,abuse, harass, threaten or otherwise violate the legal rights of others;
b. publish, post , upload , distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information ;
c. copy, republish, post ,display, translate, transmit, reproduce or distribute any content through any medium without obtaining the necessary authorization from the company ;
d. conduct or forward surveys , contests, pyramid schemes or chain letters;
e. upload or distribute files that contain software or other material protected by applicable intellectual property laws unless you own or control the rights there to or have received all necessary consents;
f. upload or distribute files that contain viruses, corrupted files , or any other similar software or programs that may damage the operation of the platform or another’s computer or provide you undue advantage or benefit in purchasing goods /availing services;
g. engage in any activity that interferes with or disrupts access to the platform or the platform services (or the servers and networks which are connected to the platform );
h. attempt to gain unauthorized access to any portion or feature of the platform, any other systems or networks connected to platform, to any company server ,or to any of the platform services offered on or though the platform , by hacking, password mining or any other illegitimate means ;
I. probe, scan or test the vulnerability of the platform or any network connected to the platform, nor breach the security or authentication measures on the platform or any network connected to the platform. you may not reverse lookup, trace or seek to trace any information or any other user, of or visitor to the platform, to its source, or exploit the platform or platform services or information made available or offered by or though the platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided on the Platform;
j. disrupt or interfere with the security of ,or otherwise cause harm to , the platform ,system resources ,accounts, passwords, servers or networks connected to or accessible though the platform or any affiliated or linked sites;
k. collect or store data about other users in connection with the prohibited conduct and activities set forth in this section;
l. use any devise or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the platform or with any other person’s use of the platform.
m. use the platform or any material or content for any purpose that is unlawful or prohibited by these terms of use or to solicit the performance of any illegal activity or other activity which infringes the rights or the company or other third parties;
n.Falsify or delete any author attributions ,legal or other notices or proprietary designations or labels of the origin or source of software or other materials contained in a file that is uploaded:
o. Violate any applicable laws and regulations for the time beings in force within or outside India or anyone‘s right to privacy or personality.
p. violate the terms of use contained herein or else ware; and
q. reverse engineer, modify , copy , distribute, transmit, display, perform, reproduce, publish, license, create derivative works from ,transfer ,or sell any information or software obtained from the platform.
6. Except as expressly indicated herein. The company hereby grants you a non-exclusive, freely revocable (upon notice from the company) non-transferable access to view any contained available on the platform subject to the following conditions;
a. you may access the contest solely for personal, information ,and internal purpose , in accordance with the terms of use;
b. you may not modify or after the content available on the platform;
c. you may not distribute or sell , rent, lease, license or otherwise make any content on the platform available to others ;and
d. you may not remove any text , copyright or other proprietary notices contained in the content downloaded from the platform .
1. the platform and the processes , and there selection and arrangement ,including but not limited to, all text , videos, graphics , user interfaces , visual interfaces, sounds and music artwork and computer code (and any combinations thereof ) ( collectively the “content “) on the platform is owned and controlled by the Company and / or its licensors and the design , structure , selection , coordination , expression , look and feel an arrangement of such content is protected by copyright , patent and trademark laws, and various other intellectual property right
2. The trademarks, logos and service marks displayed on platform (‘marks’) are the property of the company and / or vendors and / or others respective third parties, as the case may be .you are not permitted to use the marks without the prior consent of the company. Or the vendors, or the third party that may own the marks.
You expressly understand and agree that, to the maximum extent permitted by applicable law:
1. the platform , platform services and other content are provided by the company on an ‘as is’ basis without warranty of any kind , express , implied , statutory or otherwise , including the implied warranties of title non infringement, merchantability for a particular purpose . without limiting the foregoing, the company makes no warranty that (i) the platform or the platform services will meet your requirements or your use of the platform, or platform services will be uninterrupted timely, sec or error-free: (ii) the results that may be obtained from the use of the platform, or platform services will be effective, accurate or reliable ;(iii) the quality of the platform or platform services will meet your expectations or (iv) any errors or defects in the platform services will be corrected .no advise or information, whether oral or written, obtained by you from the company or through use of the platform services shall create any warranty not expressly stated in the terms of use.
2. The company will have no liability related to any user content arising under intellectual property right, libel, privacy, publicity, obscenity or other laws. The company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.
3. The company will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the platform or platform services, either with or without your knowledge.
4. the company has endeavored to ensure that all the information on the platform is correct , but the company neither warrants nor makes any representations regarding the quality accuracy or completeness of any data , information , on platform .the company shall not be responsible for the delay or inability to use the platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the platform, or otherwise arising out of the use of the platform, whether based on contract, tort, negligence , strict liability or otherwise . Further the company shall not be held responsible for non-availability of the platform during periodic maintence operations or any unplanned suspension of access to the platform that may occur due to technical reasons or for any reason beyond the company’s control. You understand and agree the any material and data downloaded or otherwise obtained through the platform is done entirely at your discretion and risk, and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material of data.
1.you agree to indemnify, defend and hold harmless the company and affiliates including but not limited to its (and its affiliates”)offers directors consultants , agents, employees and vendors on the platform (“indemnitees” ) form and against any and all losses , liabilities, claims, damages , demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon ) asserted against or incurred by the indemnitees that arise out of , result form , or may be payable by virtue of , any breach or non- performance of any representation , warranty , covenant or agreement made or obligation to be performed by you pursuant to these terms of use . Further, you agree to hold the indemnitees harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the platform or platform services, any misrepresentation with respect to the data or information provided by you, your violation of the terms of use, or your violation of any right of another including any intellectual property right.
2. In no event shall the indemnitees be liable to you or any third party for any special, incident, consequential or punitive damages whatsoever, arising out of or in connection with your use of or access to the platform, platform services or content on the platform. The limitations and exclusions in this section apply to the maximum extent permitted by applicable laws.
you agree that any violation by you of these terms of use will constitute an unlawful and unfair business practices, and will cause irreparable harm to the company and / or vendors, as the case may be, for which monetary damages would be inadequate, and you consent to the company obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstance.These remedies are in addition to any other remedies that the company obtaining may have at law or in equity. If the company takes any legal action against you as a result of your violation of these terms of use, they will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.
1. The terms of use will continue to apply until terminated by either you or the company as set forth below. If you object to the terms of use or are dissatisfied with the platform, your only recourse is to (i) close your account on the platform; and / or (ii) strip accessing the platform.
2. The company may delist you or block your future access to the platform or suspend or terminate your account if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of use or anyway otherwise acted unethically. Not with standing anything in this clause, these terms of use will survive indefinitely unless and until the company chooses to terminate them.
3.if you or the company terminate your use of the platform , the company may delete any content or other materials relating to your use of the platform and the company shall have no liability you or any third party for doing so . However your transactions details may be preserved by the company for purposes of tax or regulatory compliance.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Kolkata.
In the event you came across any abuse or violation of these terms of use if you become aware of any objectionable content on the platform or if you wish to report a grievance regarding platform or platform services, please report the same to the following e-mail id: feedback @vojonrosikbangali.com
You hereby expressly agree to receive communications by way of sms, what’s app and / or e-mails form the company. And other third parties relating to the platform services provided though the platform services provided though the platform. You can unsubscribe/ opt –out from receiving communications through sms, what’s app and e –mail anytime by e mailing to feedback @vojonrosikbangali.com .however, this may limit the extent of platform services that you can avail.
ALL notices from the company will be served by email to your registered email address or by general notification on the platform. Any notice provided to the company pursuant to the terms of use should be sent feedback @vojonrosikbangali.com with subject line- attention: TERMS OF USE.
You cannot assign or otherwise transfer the terms of use, or any rights granted hereunder to any third party. The company’s right under the terms of use are freely transferable by the company to any third party without the requirement or seeking your consent.
if for any reason, a court of competent jurisdiction finds any provision of the terms of use, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the terms of use shall continue in full force and effect.
Any failure by the company to enforce exercise any provision of the terms of use, or any related right, shall not continue a waiver by the company of that provision or right.
if you believe the platform or any of the platform services violates your intellectual property ,you must promptly notify the company in writing at feedback@vojonrosikbangali.com these notifications should only be submitted by the owner of the intellectual property or an agent authorized to act on his /her behalf . However any false claim by you may result in the termination of your access to the platform. you are required to provide the following details in your notice :
a. the intellectual property that you believe is being infringed;
b. the item that you think is infringing and include sufficient information about where the material is located on the platform;
c. a statement that you believe in good faith that the item you have identified as infringing is not authorized by the intellectual property owner ,its agent, or the law to be used in connection with the platform ;
d. your contact details , such as your address ,telephone number , and / or email, what s app;
e. a statement that the information you provided in your notice is accurate , and that you are the intellectual property is being infringed; and
f. your physical or electronic signature.