FAQ'S

Frequently Asked Questions :-

What are your delivery/operating hours?

we operate from 11am to 10 pm.

Is there a minimum order value for delivery?

We have no minimum order value for delivery. You can order for any amount.

Do you change for delivery?

Yes. We do charge Rs. 25 as the delivery for the orders made through our app. however in future vojon rosik reserves all rights to change delivery fee depending up on distance.

How long do you take to deliver?

An estimated delivery time from nearest store is mentioned in the app. however standard delivery time may vary from location to location.

My order is delayed. What can I do?

Please call us on restaurant contact number and we will resolve .you can find the restaurant details in your history.

Can I order in advance?

Yes you can order in advance.

Can I cancel my order?

Currently we do not have a provision to cancel the order

I have not received all the items of my order?

We are sorry to hear that, please call us on restaurant number and we will resolve. You can find the restaurant details in your order history.

Payment was deducted from my account, but my order wasn’t placed. When do I get my refund?

In case of a failed transaction & deduction, the amount it will get refunded / added in (48-72 hrs.) to the original account of transaction or at your wallet.

How do I get to know about special offers & promotions?

We will send you regular updates about special offers and promotions though sms, WhatsApp and via app notification. Please ensure that your mobile number and e-mail id is updated with us correctly.

How do I provide my feedback on delivery?

You can share your valuable feedback by rating us in feedback section of the app.

Do you have cash on delivery?

Yes we have cash on delivery